Privacy Policy

Our postal address is
Saxon House, Saxon Way, Cheltenham, GL52 6QX

We can be reached via e-mail at info@findlayjames.co.uk or you can reach us by telephone in the UK at +44 (0) 845 200 7000

For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible).

We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to improve the content of our website.

If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail at the above address, calling us at the above telephone number or writing to us at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address or writing to us at the above address.

Please provide us with your exact name and address. We will be sure your name is removed from our database.

Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding enquiries they have made on-line.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

Upon request we provide site visitors with access to a description of information that we maintain about them.

Consumers can access this information by e-mail us at the above address, write to us at the above address or by writing to us at the above address.

With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Data Protection

The Findlay James Data Protection Officer is Alisdair Findlay.

Money Laundering

In common with all accountancy and legal Practices, we are required by the Proceeds of Crime Act and the Money Laundering legislation to:

  1. maintain identification procedures for all new clients; and
  2. maintain records of identification evidence.

Accordingly as part of our duties we are required to obtain certain information from you. We do this by undertaking a search with Transunion who provide a privacy notice as required under GDPR at https://www.transunion.co.uk/legal-information/bureau-privacy-notice.

As a minimum, we will request sufficient information to enable us to properly identify the instructing Directors and the beneficial owners of the Company, that is shareholders who control, directly or indirectly, more than 25% of the voting rights of the Company, together with any other person or Company who exercises control over the management of the Company to follow our online money laundering checks. In this regard we will require in respect of each instructing Director and beneficial owner the following information where they are individuals:

  • A copy of a valid passport or both parts of a driving licence (with picture); or
  • A copy of some other form of photo ID and a bank statement, utility bill or council tax bill addressed to the individual that is less than 6 months old.

Get in Touch

Please contact us via phone at 01242 576 5550 or request a callback